Effective communication is not as straightforward as it seems. We often try to express ourselves using softer or more pleasing words to avoid upsetting others. At times, we may also suppress our emotions to protect ourselves or to focus on someone else's feelings. Conversely, we can become too overwhelmed by our emotions and overshare our thoughts, making it hard for the other person to keep up.

However, open communication can lead to significant improvements in both personal and professional relationships. It builds trust, bridges differences, and alleviates stress.

To facilitate open communication, there are a few things to keep in mind. Firstly, consider the timing and setting of the conversation, particularly for critical discussions. Avoid having an audience or discussing the issue when either party is agitated.

Secondly, be patient and avoid interrupting the other person, even when emotions are running high. Allow for pauses and moments of silence to collect your thoughts.

Thirdly, take the time to listen actively to the other person and seek to understand their perspective. Avoid getting side tracked by your own feelings and thoughts. Instead, focus on asking questions and clarifying any misunderstandings.

Fourthly, honesty is vital for open communication. Avoid sugar-coating your words or downplaying your experiences, as this hinders open communication. Being honest with your partner about your needs and experiences helps build trust and prevents recurring issues.

Another important skill is to try and keep a calm voice, even when emotions are high. This helps keep the communication flowing and avoids escalating the situation.

Lastly, withhold judgment and avoid expressing criticism at the outset of the conversation. Understanding the "why" behind the other person's perspective helps keep the discussion going and may lead to a resolution of the issue.